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Resetting the Hormann BiSecur Supramatic Series 3 Operator

Hormann BiSecur Series 3 Operator Reset

Info Sheet: ABi008 – Resetting the Hormann BiSecur Supramatic Series 3 Operator

Please note: Make sure the emergency release is not engaged and the door is set to work automatically.

1. Disconnect or switch off the mains plug, and also the plug for the emergency battery if one is connected.

2. Press and hold the ‘PRG’ button whilst switching the mains power back on. The display will show ‘8.8.’ then ‘C’ then ‘U’ you can now release the PRG button.

3. Using the ‘up’ arrow select your garage door type – ‘1’ for sectional garage doors or ‘2’ for up and over garage doors.

4. Press and release the ‘PRG’ button and the display will show ‘L’ to indicate it is now in learn mode.

5. Press and release the ‘up’ arrow.

6. The door will now travel up and down automatically a number of times.

7. The door will finish in the open position and the display will eventually show a flashing ’11’

8. Press and release the ‘PRG’ button, the ’11’ should now stop flashing.

9. Press and release the ‘down’ arrow, the display should now show ’00’

10. Press the PRG button and the display will show a line to indicate the door is in the open position.

Please note: This procedure does not erase any devices (hand transmitters, keypads ect) that are coded in to the unit. These should still operate the door.

Video demonstrating procedure

More information

View PDF instructions.

View more Hormann how to guides.

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2 comments on “Resetting the Hormann BiSecur Supramatic Series 3 Operator

Avatar image
Ron May on February 6, 2017 11:28 am

Hi have the Hormann Supramatic P 3 door operator, after around 2 years working fine has suddenly started to stop part way on the up cycle, have greased and oiled all pivots with no joy. Any ideas.
Thanks Ron.

Avatar image
Luke on February 6, 2017 7:02 pm

Hi,
Is there any error code displaying when it stops? It could be a problem with the door. It would be worth setting the door to manual operation and opening and closing it by hand to see how the door operates. If it is sticking in places it could cause this. Also if it is a sectional type door then stopping on opening is often an indication that the springs need more tension.

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