Reset a BiSecur hand transmitter – Erasing and resetting all the codes to 128bit mode and replacing batteries
Reset a BiSecur hand transmitter – Erasing and resetting all the codes to 128bit mode and replacing batteries
The Hormann HS1 BS, HS4 BS and HS5 BS have a removable battery cover that is unlocked and locked by turning.
The HSE2 BS has a removable black cover that needs to be prised off with the use of a small screwdriver or tool.
Replacing Batteries Instructions
1. Remove the battery for 10 seconds.
2. Press and hold one of the buttons on the hand transmitter and re-insert the battery (and the battery cover for the HS1 BS / HS4 BS/ HS5 BS).
3. The LED will start a series of flashes –
Blue flashing – slow for 4 seconds, fast for 2 seconds, on solid for a short time.
4. Release the button as soon as the series of blue flashes has finished. Do not continue to hold the button through the red series of flashes as this will reset the transmitter into 40 bit mode.
The hand transmitter is now in 128 bit mode all the code for each button are reset. The LED will illiminate BLUE when the buttons are pressed.
More information
I have bought a new HS5-868-BS remote but, when I copy the existing remote, the new one doesn’t work. Could this be anything to do with encryption? 48bit v 128bit. The existing remote is several years old. Help appreciated!
Hi Peter,
As long as you are copying BiSecur to BiSecur there should be no compatibility issue. Is the new fob flashing as though it is accepting the code?
Hi, I have tried the reset but I only get red light no matter how many times I try
Hi Matthew, the button on the circuit needs to be held down before the battery is inserted, otherwise the reset will not work and the red light will persist. If you are confident that the steps are being followed correctly then I’d recommend a new battery in the unit – failing that, it could be a faulty fob.
good morning
I washed my he 3-868-bs garage door two days ago as i have many times before and now my 2 remotes do not work i have followed the instruction on the video to no avail, any suggestions please
Colin
Hi Colin, unfortunately the Hormann fobs are not waterproof. Sometimes they will still light up, but as the circuit is damaged it will no longer take a code. You will require a replacement fob.
Trying to program a HSE4-868-BS with a HS5-868-BS after a battery change, but I cannot get the HSE4 to take it. When the HS5 is flashing blue/red, I press a button on the HSE, but the only thing it will do is slow blue flash – fast blue flash – solid blue – slow red flash – fast red flash – solid red – lights off. It’s like it’s trying to do a frequency change. I’ve tried everything, inculding a reset by taking the battery out and putting it back in pressing a button. I’ve also tried programing via the head unit, putting it into menu 11, but the HSE4 just keeps doing the above cycle of lights. Do you have any other suggestions please? I’ve run out of ideas! Thanks.
Hello,
When coding a working remote to a none working remote you need to hold down the button on the remote that opens/closes your garage door first, the remote will start flashing blue and red (ready to transfer code) you then take the none working remote without a code and place it next to the flashing blue and red remote and hold down the desired button to transfer the code. Then the none working remote without the code will start to flash blue slowly then quicker and stop, it has now taken the code from the fully working remote.
From what you are describing the working remote with the code is not going to a red and blue series of flashes and is going through a series of flashes relating to the resetting of the remote codes. If this is true it could be there’s a fault with the battery connection / circuit board and the board is detecting a battery hitting the terminals when your holding down the button on the remote. I would try cleaning the terminals, make sure the battery is snug inside and hitting the terminals and also trying a different battery. Lastly you could check inside the remote casing and see if the micro switches are moving freely once the button is pressed and not getting stuck.
If none of the above works all I can advise is the remote has failed and would need replacing.
Thanks
I’ve just replaced the battery on my HSE4-868-BS and now it doesn’t work. I’ve tried reprogramming but it doesn’t light up at all…have changed the battery again incase it was a faulty battery but it still doesn’t work at all. Any advise?
Hello,
It could be because the remote has failed and you need new one or you have a batch of faulty batteries (it’s also worth making sure the battery is the correct way around in the unit). The other option is the remote may still be working but the LEDs have failed and you can’t see the LEDs lighting up but this is less plausible as it sounds like the remote had stopped operating the door already. If you do need a new remote we sell them on our dedicated spares website; https://www.ukgaragedoorspares.co.uk/garage-door-hand-transmitters/hormann-hand-transmitters
Thanks
Hi, when I try to reprogram the blue light never go off, what can i do?
Hi Aghs, the blue LED should start flashing if it detects the correct code from the existing hand transmitter. If it stays on solid blue you may need to try different positions as the process can be a bit temperamental sometimes.
Hi,
Supramatic E3 5 button remote led only lights red when buttons pressed.Have tried resetting remote by removing battery and reinserting with button pressed but to not avail. Can you advise?
Hi T.Bailey,
If you are resetting the hand transmitter into series 3 mode you need to make sure you keep one of the four operation buttons (not the status query button in the middle) pressed until the LED has finished flashing blue. It could also be low battery power causing this issue. I have also seen faulty LED’s where the blue illumination does not work at all or the LED shows red instead of blue. The hand transmitter should still work the door if this was the case. It could also be a completely failed hand transmitter.
Hello I have a two hse 4 remotes with new batteries (they both just stoped working )
I have reset them but the door doesn’t open
Do I have to now link it with the door 🤷🏼♂️
Thank you for your expert help
Hello,
It’s likely because the batteries have been left out of the remote for a while they have lost the code to open and close the door, so you will need to program the remotes from the operator inside the garage, it will state the series of your operator on the side of your operator inside the garage (Series 4 Promatic, Series 3 Supramatic ect.) Follow the instructions below for your operator;
Series 3 Instructions;
Program remotes to a Series 3 Promatic Operator
Program remotes to a Series 3 Supramatic Operator
Series 4 Instructions;
Program remotes to a Series 4 Promatic
Program remotes to a Series 4 Supramatic
Thanks
I have followed the detailed guidance for resetting my HS 5. 868 BS Horman garage door operator, achieved the appropriate blue flashing lights but cannot get the garage door to open. Any help would be appreciated.
Hi Brian, Have you reset just the hand transmitter? If you have reset it to a new code it will need to be coded into the head unit. Do you have a Supramtic or Promatic?
Hi
How i can reset and remove all transmiter from SuperMatic E and then again programm the same transmiter also after reset…?
Hi, The red flash usually indicates low battery power. It may be worth trying a different battery.
Hi, I have a HSE2 868 BS transmitter which was working fine until I had the battery changed.
Now it lost its programming.
When I press it it flashes red twice.
I tried programming but nothing. Keeps flashing twice red.
Tried resetting but keeps flashing twice red. Tried several times but to no different result.
Help please.
Thanks