Resetting the Hormann Supramatic Series 2 Operator
Please note: Make sure the emergency release is not engaged and the door is set to work automatically.
1. Turn on the mains power supply to the unit while holding down the ‘PRG’ button. Keep the ‘PRG’ button pressed untill the screen shows ‘C’.
2. Release the ‘PRG’ button and the display briefly shows ‘J’ then a slowly flashing ‘0.’.
3. Use the up and down arrows to change the ‘0.’ to a ‘1’ – this selects the ‘up and over’ mode.
4. Hold down the ‘PRG’ button, the display changes to a solid ‘J’ then to a flashing ‘1’ – you can now release the ‘PRG’ button.
5. Hold down the ‘PRG’ button, the display should change from a flashing ‘1’ to a flashing ‘1.’ (note the ‘.’ in the bottom right).
8. Press the ‘DOWN’ arrow button. The door will fully close, then will automatically move back to the fully open position.
9. Press the ‘DOWN’ arrow button. The door will move to the closed position and back up to the open position automatically. It will then automatically move to the closed and open position one more time.
The display should now show a single red line at the top of the display to indicate it is in the open position.
The Operator is now fully reset.
I have run the above procedure and the fob is only bringing the door part way up and not fully closing. The arrows on the machine make it go up and down
It sounds like you have the hand transmitter coded in to the ‘partial open’ setting. It may be worth wiping all the hand transmitters from the Supramatic and coding back in. If you have a series 2 model, the videos on how to do this are on our youtube channel.
https://www.youtube.com/watch?v=DJ-ATXd-sno
https://www.youtube.com/watch?v=EnlsRvfOgII
Hormann Supramatic 2 unit will only open and close when the up and down arrow buttons on unit are constantly pressed until fully open or closed. Additionally it is not recognising the key fob. Any ideas on how to resolve please?
These units do not have a ‘hold to run’ setting. It may do this if the operator has not been set up. I would recommend running through the reset procedure, and then reconnecting the fobs. Failing that, it may be that the unit has failed.
I have a Supramatic E3 and it stopped working.
I opened the garage door manually and I saw on the display a red letter S and a red point blinking to the right of letter.
Is there any solution or should I replace the unit?
It seems like the unit is displaying error ‘5.’ – this usually relates to an obstacle in the open travel direction. Does the door move smoothly when it is operating manually? Sometimes it could be a failed spring or fault in the rollers. If manual operation appears ok it could be worth connecting the boom to automatic and completing a reset of the limits.
https://abigaragedoors.co.uk/resetting-the-hormann-bisecur-supramatic-series-3-operator/